Our well-trained service team is ready to support our customers when necessary, and expert help is also available from our hotline. We offer the professional service that industrial customers can rely on.

The entire company has been awarded DIN EN ISO 9001:2000 certification. Subsidiaries as well as sales and service partners in the major industrial nations ensure that we maintain customer proximity and offer optimal service around the world.

Download:

Return Material Authorisation (RMA)

Coding support

Tel.: +49 (0)9 31-90 85-206 (werktags Mo-Fr, 8-17 Uhr MEZ/MESZ)
Fax: +49 (0)9 31-90 85-251

E-Mail: technical-support@kba-metronic.com

Printing support

Tel.: +49 (0)9 31-90 85-195 (werktags Mo-Fr, 8-17 Uhr MEZ/MESZ)
Fax: +49 (0)9 31-90 85-251

E-Mail: vsp@kba-metronic.com

Spare parts

Tel.: +49 (0)9 31-90 85-305 (werktags Mo-Fr, 8-17 Uhr MEZ/MESZ)
Fax: +49 (0)9 31-90 85-251

E-Mail: service@kba-metronic.com

Supplies and consumables

Tel.: +49 (0)9 31-90 85-242 (werktags Mo-Fr, 8-17 Uhr MEZ/MESZ)
Fax: +49 (0)9 31-90 85-100

E-Mail: consumables@kba-metronic.com