Our well-trained service team is ready to support our customers when necessary, and expert help is also available from our hotline. We offer the professional service that industrial customers can rely on.  

 

 

The entire company has been awarded DIN EN ISO 9001:2000 certification. Subsidiaries as well as sales and service partners in the major industrial nations ensure that we maintain customer proximity and offer optimal service around the world.  

 

Download: 

Return Material Authorisation (RMA) 

General Terms of Supply (PDF) 

 

Coding support 

Tel.: +49 (0)9 31-90 85-206 (werktags Mo-Fr, 8-17 Uhr MEZ/MESZ)
Fax: +49 (0)9 31-90 85-100 

E-Mail: technical-support@kba-metronic.com 

Printing support  

Tel.: +49 (0)9 31-90 85-195 (werktags Mo-Fr, 8-17 Uhr MEZ/MESZ)
Fax: +49 (0)9 31-90 85-100 

E-Mail: vsp@kba-metronic.com 

Spare parts (national and international) 

Tel.: +49 (0)9 31-90 85-0 (werktags Mo-Fr, 8-17 Uhr MEZ/MESZ)
Fax: +49 (0)9 31-90 85-100 

E-Mail: service@kba-metronic.com 

Supplies and consumables 

Tel.: +49 (0)9 31-90 85-242 (werktags Mo-Fr, 8-17 Uhr MEZ/MESZ)
Fax: +49 (0)9 31-90 85-100 

E-Mail: consumables@kba-metronic.com